Barcode Technologies offer a comprehensive On-site Service Contracts for the full range of Barcode Printers in warranty for the first year as well as a 3-Year service contracts which includes first year warranty + 2 years Out-of-Warranty.
Maintenance from highly-trained, professional engineers, whether preventative or remedial, reduces the loading on your company's technical staff. Instead of having to deal with failures and disruption, they can focus on high-end aspects of the core business.
The work can be either contracted or ad-hoc, and across multiple sites with variable quantities, in the field or in a workshop.
We also endeavour to provide total flexibility with out-of-hours, or shutdown work.
All maintenance work features competitive pricing and fixed price alternatives.
- On-site response from four or eight hours.
- Available on full range of technologies and systems.
- Contracted or on demand
- Across multiple sites with variable quantities
- Built-in flexibility
- Out-of-hours of shutdown period work
- Competitive and flexible pricing regimes
- Technical Helpdesk
- Depot and bench repairs, with a return-to-base service across EMEA
- Fixed-price, repair back-up
Onsite Service Levels
|4hr+4hr || 4hr Response + 4hr Fix/Loan|
|8hr+8hr|| 8hr Response + 8hr Fix/Loan|
|2Day+8hr|| 2 Day Response Response + 8hr Fix/Loan|
|4hr || 4hr Response|
|8hr|| 8hr Response|
|2Day || 2 Day Response|
Return to Base Service Levels
|3Day ||Return to Base: 3 Day Turnaround|
|AdvEx ||Return to Base: with Advanced Exchange Loan Unit*|
(Min of 25 units of the same)
| Comp ||Inclusive of Printheads |