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Barcode Technologies offer a comprehensive On-site Service Contracts for the full range of Barcode Printers in warranty for the first year as well as a 3-Year service contracts which includes first year warranty + 2 years Out-of-Warranty. Maintenance from highly-trained, professional engineers, whether preventative or remedial, reduces the loading on your company's technical staff. Instead of having to deal with failures and disruption, they can focus on high-end aspects of the core business. The work can be either contracted or ad-hoc, and across multiple sites with variable quantities, in the field or in a workshop. We also endeavour to provide total flexibility with out-of-hours, or shutdown work. All maintenance work features competitive pricing and fixed price alternatives. - On-site response from four or eight hours.
- Available on full range of technologies and systems.
- Contracted or on demand
- Across multiple sites with variable quantities
- Built-in flexibility
- Out-of-hours of shutdown period work
- Competitive and flexible pricing regimes
- Technical Helpdesk
- Depot and bench repairs, with a return-to-base service across EMEA
- Fixed-price, repair back-up
Onsite Service Levels 4hr+4hr
| 4hr Response + 4hr Fix/Loan | | 8hr+8hr | 8hr Response + 8hr Fix/Loan | | 2Day+8hr | 2 Day Response Response + 8hr Fix/Loan | | 4hr | 4hr Response | | 8hr | 8hr Response | 2Day
| 2 Day Response |
Return to Base Service Levels
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3Day
| Return to Base: 3 Day Turnaround | AdvEx
| Return to Base: with Advanced Exchange Loan Unit*
(Min of 25 units of the same) |
Comprehensive Cover | Comp | Inclusive of Printheads
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