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Scantech ID Discovery SG-20 Product Information Kiosk Scantech ID

A second-generation customer information terminal In this information age, shoppers want timely and instant access to any kind of product related information. The Discovery SG-20 is an user friendly system that provides an excellent scanning performance in combination with a large and full graphical LCD display to ensure an easy communication. The Discovery helps to sustain and increase the relation with the customer and enables the retailer to effectively provide additional information and services. The customer can retrieve specific information on actual pricing of products, total sum of purchases, bonus points status, discounts and special offers. 

Interactive shopping experience
By simply scanning a barcode on the Discovery, shoppers can view any information on any product in any area of the shop from price checking, displaying lists of ingredients or in-depth product related information.

In barcode based loyalty programs shoppers can read their bonus level in real time. Special applications enables the retailer to present personalized offers starting a "one-to-one" relation with its loyal customer.

Customer relation management
The Discovery identifies the shopper by his customercard and challenges him to give information as well as receive it. Interactive communication leads to solid customer profiles and shopping preferences. This way database marketing, on small or large scale, is made easy.

Endless possibilities
Applications can be developed to serve the retailer specific need in interaction with shoppers; as part of a self check-out, display inventory for product availability, display product information and others.

'Thin client'
With the Discovery Scantech created a Thin Client product which can be easily configured, programmed and maintained from a remote location or at the retailer's server. It is possible to operate 32 Discoveries on one location operating hardwired or wireless.

High Touch design
The High Touch designed product has a high customer appeal; a bright full graphical display, a simple and transparent user interface with 4 free definable buttons and omni-directional barcode scanning functionality.



full graphical display featuring a clear backlight and 8 character lines [240 x 128 LCD]
Barcode engine Scantech-ID barcode scanner
Operating tools i-start; easy-to-use configuration and demo tool
Programming advanced possibilities for programming messages and showing bitmap pictures of products and company logo on the display
User interface LCD display-4 free definable buttons to select information, calculate [add up, grand total, etc.] and make system settings-integrated beeper
Interfaces 1 parallel-2 serial ports
Drivers available for - Windows NT - SCO UNIX - Solaris - Linux
Interfacing RS-485 multi-drop network - RS-232/RS-422 point-to-point connection - wireless-, RF [WiFi] - Ethernet/TCP/IP
Compatibility network version downwards compatible with installed base of SG10
Extension possibilities chip/smartcard reader-magnetic swipe card reader-RFID reader-lasergun link to scan large objects-printer link for bonus- and coupon tickets
Power power supply -100-240 Volt-incorporated
Physical installation easy-mount installation frame with locking feature
Dimensions depth: 100 mm-width: 181.5 mm-length: 298 mm-weight: 1,5 kg
Optical performance scan pattern: omni-directional-20 scan lines-1350 scans/sec.
Barcode decoding EAN/UPC/JAN:EAN-8 and EAN-13 UPC-A and UPC-E-JAN-8 and JAN-13-2 and 5 digit add-on-industrial codes: interleaved 2 of 5-code 128-code 39-codabar code 93 MSI/Plessey

Specifications may change without prior notice.


Custom Applications

Apparel Sales Assistant

ASA provides a tailor made fitting room solution for the apparel retailer. A connected customer information terminal and mobile staff units help customers try alternative sizes without leaving the fitting room. ASA helps retailers to increase sales, reduce costs and improve customer service.


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About Scantech ID logo
Scantech-ID, EU producer of omnidirectional -and single-line barcode scanners, electronic price verifiers / checkers and customer information terminals.

About EPOS Barcode Scanners
An EPOS Barcode Scanner (also known as a Projection Barcode Scanner / Omni-Directional Barcode Scanner ) works just like a Laser Barcode Scanner with the addition of several mirrors and other reflective devices to transform one laser line into many, all at different angles. This allows fast reading of barcodes at any angle, making an Omni-Directional Barcode Scanner perfect for point of sale installations, such as at a grocery store.