PRINTRONIX ON-SITE SERVICES & SUPPORT
Keep printers running at maximum productivity, Printronix Services & Support provide factory repair service, and multi-vendor On-site service for all line matrix, thermal and laser printers. The Printronix mission is to respond quickly to all of your service needs with a trained team dedicated to keeping hard working printers in top condition.

ON-SITE SERVICE PROGRAMS
Mission critical productivity! Maximum output! No downtime!
The Printronix Service Program assures that your service expectations will be met quickly and efficiently. Genuine Printronix Installation and On-site service programs support all Printronix products in the field as well as most non-Printronix printers. Whether your need for service is local, national or global we’ll customize a service program that’s right for you.

SERVICE PROGRAM ADVANTAGES:
• Printer Installation including network connection and user instruction
• Standard Next Business Day service pricing includes all options
• Single source solution
• On-site service for multi-vendor printers
• Global coverage using local call dispatch and service in local language

SERVICE PROGRAM PROVIDES:
• Printer installation
• First call response
• Initial problem diagnosis
• On-site service dispatch
• Problem escalation
• Service call progress monitoring
• Service call status reports
• Genuine Printronix spare parts of unmatched quality and durability
• Parts availability guaranteed

FLEXIBLE SERVICE AGREEMENTS:
• Next business day service
• 4-Hour Response
• 24 / 7 Response
• Thermal printer depot repair program